Mary Kwin Ilka Labatete
Mary Kwin Ilka Labatete
Social Media Marketer/ General Virtual Assistant / Customer Service Champ
Social Media Marketer/ General Virtual Assistant / Customer Service Champ
Virtually Awe-inspiring
Together, let's be virtually awe-inspired!!!
Lives in the Philippines. Works everywhere.
Stable. Dependable. Familiar. Comforting. Predictable. The name that you can trust. I am as familiar as your best dependable buddy whom you can always depend on. My clients and colleagues find it comforting that I value predictability and stability of their business. I'm efficient, highly skilled and experienced social media manager, customer service professional and virtual assistant rockstar!
Hi I'm MK! Your virtually awe-inspired VA. Skills you may ask? I'm an expert with calls, virtual assistance and email handling, chat support and data entry. I've been with the call center industry for almost 10 years for customer support, billing and sales, collections, technical and product support. I am deeply familiar with MS Office (Word, Excel, and PowerPoint), Google Apps (Gmail, Drive, Docs and Spreadsheets), Canva, Slack, Notion and the likes.
I am a person who is very open to learning and to being trained should it be needed for the tasks I will handle. I work alone and I am also a team player. I do have initiative. I am resilient, proactive, can be trusted, and can follow instructions.
Feel free to message me on the links below. Together, let's be virtually awe-inspired!!!SERVICES
SOCIAL MEDIA MARKETING
Social media is a powerful and effective way to reach your audience and build brand awareness. It allows you to communicate with consumers in real time, while also reaching consumers on their own personal devices. I will help you on how to use social media effectively without spending too much time or money.
CUSTOMER SERVICE
Customer service is an important part of any brand's reputation. If customers are happy, they're more likely to recommend your company to friends and family. This makes the job of customer service all the more important, because it can be a deciding factor in whether or not someone becomes a repeat customer. With my more than years of expertise in customer service, I make those difficult customers your loyal ones. Interested? Contact me so we can discuss how I can help you with your business!
ADMINISTRATIVE TASKS/ VIRTUAL ASSISTANT
Virtual assistants are the lifeblood of any successful business. But, what does it really take to be great at your job? It's not just about getting things done. The best virtual assistants build relationships with their clients that last long after the work is completed. And they do it by being highly organized, responsive, and flexible. Yours truly is one of them. You may ask my previous clients if you want.
My work
Companies I've worked with include:
Global Marketing Specialist/ Executive Assistant
MoorSpa EU
Moor Spa Europe is committed to producing 100% naturally-derived products for the spa industry, with products that are safe for the consumer, surpassing industry standards.
Lead Receptionist
MidTown Stays
MidtownStays offers the traveler and business person alike great accommodations in the heart of the city. Our team has hosted thousands of guests over the last few years and we maintain an excellent near 5 star rating. You can view many of our reviews and properties right here on Airbnb business page.
Social Media Manager
Business Uplift, Kevin Gonzales
Scale Your Coaching Business By Removing Yourself From Lead Generation & Sales: We increase qualified leads so you can 3X-10X monthly revenue in 2 months or less without having to burn out doing all the heavy lifting of sales by bringing in a profitable team via our 'Sales Uplift System'.
Digital Marketing Assistant
United Chemical, Vanessa
United Chemical for Pool Industries, a leading manufacturer of pool chemicals and supplies, has been a leader in the swimming pool industry.
Level 3 Customer Support - Debit Card Transactions, Billing and Dispute
ePerformax
PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.
Subject Matter Expert / Complaints Manager /
Billing and Dispute
Teletech
Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. It is a member of the S&P/ASX 20 and Australia's largest telecommunications company by market share.
MY CERTIFICATES
Add details and descriptions to each product.
GENERAL VIRTUAL ASSISTANCE COURSE - Department of Information Communication and Technology
September 16 - October 28, 2021View more details...
15144982PE
120 HOUR TEFL CERTIFICATION - TEFL PROFESSIONAL DEVELOPMENT INSTITUTEView more details...
CAMPAIGN PERFORMANCE WITH ADS MANAGER
FACEBOOK BLUEPRINT CERTIFICATIONView more details...
USE FACEBOOK GROUPS TO ENGAGE YOUR AUDIENCE
FACEBOOK BLUEPRINT CERTIFICATIONView more details...
GETTING STARTED WITH FACEBOOK AND PARTNER MEASUREMENT SOLUTIONS
FACEBOOK BLUEPRINT CERTIFICATIONView more details...
BUSINESS MANAGER
FB BLUEPRINT CERTIFICATIONView more details...TESTIMONIALS
WHAT CLIENTS SAY
Kevin Gonzales
CEO/ Owner at
Business Uplift
"You really went above and beyond even with slides! This has saved me so much time and my clients are going to enjoy this! It's visually pleasing.."
Vanessa Flores
Digital Marketing Manager at United Chemical
"Great work, Mary! Thanks for the flexibility in changing task!"
Tim Hubbard
Director of Operations at MidTown Stays
"Never afraid to take a risk or put in a few extra hours, Mary is committed to doing fresher, more compelling work each time. "
Find me
